After nearly two days, Microsoft’s massive Outlook outage continues as services gradually recover
Recovery remains underway
Microsoft 365 services are beginning to recover after an outage that extended into a second day. Some users, including Verge staff, said they could access their email again, though Outlook messages might arrive late.
Microsoft said service availability was improving across affected regions. It also cautioned that some users could still face intermittent connectivity issues or delayed email delivery.
Multiple services affected
The outage affected more than Outlook. SharePoint Online, Teams, Copilot AI and Microsoft 365 apps also experienced problems, with some features still operating in a degraded state. The disruption affected millions of users around the world, according to the report.
Cause and investigation
Senior Verge correspondent Tom Warren reported that his sources linked the outage to Azure VNet configuration changes. Microsoft said it had found no evidence that the incident was connected to malicious activity. Microsoft said it would publish a full report after the issues were mitigated.
Key points
- Microsoft 365 is recovering after an outage that lasted almost two days.
- Some users have regained Outlook access, but email delivery may be delayed.
- SharePoint Online, Teams, Copilot AI and Microsoft 365 apps were also affected.
- Microsoft said it found no evidence of malicious activity and will issue a report after mitigation.