microsoft 365 multi region connectivity issues amid elevated infrastructure load traced by engineers
Users report service problems
Microsoft 365 users across multiple regions experienced connectivity errors on Thursday. The disruption affected access to the company’s services. A widespread outage involving Microsoft Outlook was also reported by users that day. The report described the service problem as occurring amid broader Microsoft 365 connectivity issues.
Engineers identify the source
Microsoft said engineers had pinpointed the cause of the disruption. The company shared the update through its official channels. Microsoft linked the problem to part of its infrastructure experiencing heightened traffic and strain. That portion of the system was under elevated load.
Work to resolve disruption
The company said it was working to resolve the infrastructure issue. The connectivity problems were reported across multiple regions. Microsoft’s update identified the source of the disruption, but did not provide further details in the information reported. The reported user impact included connectivity errors and an Outlook outage.
Key points
- Microsoft 365 users across multiple regions reported connectivity errors Thursday.
- Microsoft said engineers had identified the source of the disruption.
- The company linked the issue to heightened traffic and strain in part of its infrastructure.
- Users also reported a widespread Microsoft Outlook outage.