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Apple’s iPhone Duo Faces Display Trouble After Foldable Launch

Apple addresses screen complaints

Apple confirmed that some iPhone Duo owners are experiencing problems with the device’s folding screen. The company said affected users should contact AppleCare about getting a replacement. The reports emerged after customers began describing display issues. Apple has not provided figures showing how many phones are involved or how widespread the problems are.

A fast-selling, costly launch

The iPhone Duo became available last week and sold out almost immediately as buyers sought Apple’s foldable phone. In the UK, prices start at £1,999 and rise to £3,199, depending on the configuration.

Images circulating online should be treated cautiously, Jermonimo said, because some may have been reused or altered. Without reliable figures, the extent of the problem remains unclear.

Foldable phones face production risks

Apple is not the only company to encounter problems with foldable-screen hardware. Samsung delayed its Galaxy Fold in 2019 after reports of dust getting beneath the display and screens failing, then made design changes.

The latest reports could bring back memories of the iPhone 4 controversy, when customers were told they were holding the phone incorrectly. Apple will be keen to prevent a similar dispute over how users handle its new device.

Key points

  • Apple says a small number of iPhone Duo phones have display problems.
  • Affected owners are advised to contact AppleCare for a replacement.
  • UK prices range from £1,999 to £3,199, depending on configuration.
  • Apple has not said how many devices are affected.
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