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Stay safe from scams · Any phone

Recognise a fake delivery text

Texts saying a package is held, needs a fee, or needs your address are one of the most common scams.

About 3 minutes4 stepsChecked October 2026

The pictures are drawings of the screens, not screenshots. Your screen may look a little different.

  1. +1 (555) 010-…USPS: Your package is onhold. Update youraddress within 24 hours:usps.com-redelivery.top
    Drawing

    Step 1: Know what they look like

    They say a delivery failed or is on hold and ask you to tap a link to pay a small fee or confirm your address.

  2. USPSNo link from USPS unlessyou asked for tracking
    Drawing

    Step 2: Remember the USPS rule

    The U.S. Postal Inspection Service says USPS does not send texts or emails without you first asking for them with a tracking number, and those will not contain a link.

  3. www.usps.com
    Drawing

    Step 3: Check the real way

    Do not tap the link. If you are expecting something, go to the shop's website or app, or type the delivery company's address yourself, and look up the tracking there.

  4. 7726Forwarded: USPS: Yourpackage is on hold…
    Drawing

    Step 4: Report it, then delete it

    Forward the text to 7726 (SPAM), then delete it. If you already tapped the link or paid, call your bank.

Good to know: Real or fake, a message you were not expecting is never a reason to hurry.

Official help

These steps follow the official help pages:

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