Microsoft Outlook email outage widens to any region, TechCrunch reports
Users lose inbox access
Microsoft reported that Outlook email was experiencing an outage, leaving users unable to open their inboxes. The company’s first notice described the affected area as the U.S. and the Americas.
Traffic shifted across infrastructure
Microsoft has not identified a specific cause for the disruption. It said updates were available through its admin center, but that center could not be reached at the time of publication.
In a post on X aimed at people unable to access the admin center, Microsoft said some infrastructure faced elevated load. The company said it was redistributing connection traffic across its worldwide infrastructure to help balance demand.
Previous Microsoft 365 disruption
Microsoft’s previous major incident occurred in September and lasted several days. It affected Microsoft 365, the online productivity suite that includes Outlook. At the time, Microsoft attributed the problem to a core authentication configuration issue that blocked access to the service. The extent to which the current outage affects other Microsoft services is not clear.
Key points
- Microsoft says Outlook users are unable to access their inboxes.
- The reported impact expanded from the U.S. and the Americas to any region.
- Microsoft cited elevated infrastructure load and said it was shifting connection traffic.
- The effect on other services remains unclear.