Apple’s Support Community forum is read-only, with killing-off set for November 20 next week
Posting has stopped
The Apple Support Community is now in read-only mode, according to a notice on the site. New posts are no longer accepted, and the platform is scheduled to close permanently on November 20, 2026.
The company thanked members for sharing their time and expertise to help other Apple product users. It also pointed people to the official Apple Support site for further guidance.
A forum dating to 1998
The forum has changed names over the years, but its user-to-user support history reaches back to 1998. It began as the Apple Tech Exchange, offering a place to discuss products and troubleshoot problems.
Apple has not explained what will happen to the many years of posts when the platform closes. The possibility that the archive could disappear remains unconfirmed.
Apple explains its decision
In a statement to MacRumors, Apple said it chose to sunset the community after carefully evaluating its strategy and customer needs. The company did not provide further detail in the statement described in the report.
The Verge said it had contacted Apple for comment. The closure ends a long-running venue for users to exchange advice and discuss Apple products.
Key points
- The Apple Support Community is read-only and no longer accepts new posts.
- Apple says the forum will close permanently on November 20, 2026.
- The forum began in 1998 as the Apple Tech Exchange.
- Apple has not said whether its decades of posts will remain available.