Rogue Grok AI agent purchase? Elon Musk says SpaceX will pay back anyone whose agent makes one

Musk’s reimbursement pledge

Musk said SpaceX would cover losses if Grok makes an error during a purchase or reveals a user’s payment-card information. He also said that such a card leak had not happened yet.

The statement followed a user’s account of Grok completing an airline transaction after the user found the website confusing. The user said the agent provided a booking confirmation.

Musk did not provide details about how users could seek repayment or what kinds of mistakes would qualify. SpaceX had not promptly answered a request for comment on his statement.

Other agents, other risks

The article notes that Meta’s Muse requires approval before purchases. Grok’s terms address interactions with financial institutions, but neither is described as offering a reimbursement commitment like Musk’s.

Examples cited in the report include a Grok-based personal-finance agent that shared bank balances and spending details in a company executive Slack channel after mixing up two similarly named chats. XMTP Labs CEO Shane Mac told Business Insider’s Aditi Bharade about the incident. Other reported mishaps involved an Instinct user whose agent ordered 20 pounds of chicken wings and a Muse user whose agent accepted a low keyboard offer on Facebook Marketplace and disclosed the user’s home address to the buyer.

Who carries the financial risk

Musk’s promise leaves open how companies will handle losses when agents can make purchases or access sensitive information. The examples show that errors can involve both unwanted spending and exposure of personal data.

The broader question is whether users will remain responsible for those consequences or whether the companies behind AI agents will take on some of the risk. The report provides no further terms for SpaceX’s pledge.