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Wayfair among firms fined millions for misleading sales tactics

Wayfair is among three firms which have been fined £6m in total by the competition watchdog over misleading sales tactics – with some customers set to receive refunds.

Meanwhile, Gold's Gym has been fined £48,000 for not telling customers the total price of memberships.

Thousands of Appliances Direct customers will receive refunds of £25 each on average while 726 Gold's Gym customers will get refunds of up to £50, according to the CMA.

"Businesses must treat their customers fairly and make sure they comply with the law – or risk hefty fines."

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Dive deeper

  • Wayfair is among three firms which have been fined £6m in total by the competition watchdog over misleading sales tactics – with some customers set to receive refunds.
  • Meanwhile, Gold's Gym has been fined £48,000 for not telling customers the total price of memberships.
  • Thousands of Appliances Direct customers will receive refunds of £25 each on average while 726 Gold's Gym customers will get refunds of up to £50, according to the CMA.
  • "Businesses must treat their customers fairly and make sure they comply with the law – or risk hefty fines."
  • 1:12Should you use AI when applying for jobs? 00:01:12, play videoShould you use AI when applying for jobs?
Read the original on BBC News ↗

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